TRL 7 Oxford Regional Pilot Active

Smarter Diagnostics. Zero Uncertainty.

The Auto Triage is the UK's first AI-powered pre-diagnostic intelligence platform for the £100 billion automotive aftercare sector. We convert engine sounds, dashboard photos and driver descriptions into Technician-Ready case files before the car ever reaches a garage.

Auto Triage Live Dashboard

Today's Triage Snapshot

LIVE

Triage Accuracy (Powertrain)

91.2%

Active Triage Requests

1,847

Avg. Inference Latency

1.8s

35%

Reduction in Diagnostic Intake Time

↑ Validated across Oxford pilot garages

Pilot-Validated Impact

Real Results Across UK Garages & Workshops

In live operational testing across Oxford-region garages and insurance partners, The Auto Triage delivered measurable performance gains not theoretical projections.

91%+

Classification accuracy for common powertrain and braking faults in controlled conditions

35%

Reduction in workshop diagnostic intake time by providing pre-analysed case files

88%

Precision in filtering noisy audio recordings to isolate mechanical anomalies

<2s

Sub-2-second inference latency via Edge AI on standard consumer smartphones

Core Capabilities

One Platform. Every Diagnostic Decision.

The Auto Triage links engine acoustics, dashboard visuals, and driver narratives into one closed-loop pre-diagnostic platform compressing uncertainty before the car enters the bay.

mechanic diagnosing car engine with tablet

PBUCE Engine

Engine 01

Pre-Booking Uncertainty Compression (PBUCE)

Probabilistic AI inference that maps noisy consumer data against 10,000+ UK vehicle fault patterns to produce confidence-based fault classifications before booking.

Instead of a binary fault code, PBUCE outputs a 75% probability of a sensor fault versus 25% wiring harness failure, compressing pre-booking uncertainty and managing consumer expectations before any physical inspection occurs.

MCWTL Layer

Engine 02

Multimodal Consumer-to-Workshop Translation (MCWTL)

Converts vague driver descriptions "shaking at high speed" into standardised Technician-Ready Objects using FFT audio analysis and CNN visual processing.

NLP models trained on UK automotive terminology transform non-expert narratives into precise diagnostic objects like "Potential warped front brake discs; frequency-matched acoustic signature; safe to drive under 40mph," slashing intake time by 35%.

RSIME Routing

Engine 03

Repair Suitability Intelligence Matching (RSIME)

Routes vehicles to workshops based on technical alignment EV certifications, ADAS equipment, IMI TechSafe credentials not just proximity or price bidding.

In a market where only 22% of technicians are EV-qualified and 2% are ADAS-certified, RSIME ensures complex repairs reach the right workshop first time, eliminating costly no-fix returns and wasted bay hours.

AI learning engine closed loop automotive

RORLE Learning

Engine 04

Repair Outcome Reconciliation Learning (RORLE)

Every completed repair feeds back into the AI as a verified learning event, reconciling initial triage with final workshop invoices to continuously refine diagnostic accuracy.

This closed-loop framework creates a proprietary, outcome-linked dataset of the UK vehicle parc's real failure modes a technical moat functionally impossible for generalist tech competitors to replicate.

Urgency Scoring

Engine 05

Urgency Scoring & Safe-to-Drive Guidance

Real-time fault severity assessment integrated with the DVSA MOT History API, delivering immediate safety guidance and confidence-based cost banding to motorists.

Benchmarked against DVSA categorical definitions of Dangerous, Major, and Advisory faults, the urgency engine prevents unnecessary vehicle write-offs and protects the 76% of UK drivers vulnerable to unexpected repair bills.

DVSA Integration

Engine 06

DVSA API & Compliance Infrastructure

Deep integration with the official DVSA MOT History API, Privacy-by-Design Edge AI processing, and full UK GDPR / FCA Consumer Duty alignment built in from day one.

AES-256 encryption, ISO/IEC 27001-aligned cybersecurity, and a Compliance-by-Design framework transform regulatory requirements into an institutional trust asset for insurers, fleets, and government bodies.

Why The Auto Triage

Built for the UK's Most Critical Automotive Crisis.

Hardware-Free Acoustic AI

FFT-based engine knock detection and fault fingerprinting on a standard smartphone no OBD dongles, no specialist hardware required.

Privacy-by-Design Edge AI

On-device processing minimises transmission of sensitive vehicle data, ensuring full UK GDPR compliance and data sovereignty for every triage event.

Sub-2-Second Intelligence

From audio upload to Technician-Ready case file in under two seconds redefining what real-time pre-diagnostic triage means for the UK aftercare market.

EV & ADAS Specialist Routing

The only UK platform routing electric and advanced driver-assistance faults exclusively to IMI TechSafe certified workshops with verified equipment.

Closed-Loop Accuracy Growth

Every repair outcome improves the model. Our RORLE engine creates a self-verifying diagnostic intelligence that compounds with every garage interaction.

Carbon-Smart Aftercare

Guiding motorists to the right repair pathway the first time reduces misdiagnosis waste, unnecessary write-offs, and the environmental cost of premature vehicle disposal.

About The Auto Triage

Bridging the Information Gap Between Drivers and Workshops.

The Auto Triage is an AI-powered pre-diagnostic intelligence platform for the UK's £100 billion automotive aftercare sector. We solve the critical information asymmetry where rising vehicle complexity, 24.7% repair inflation, and a 23,000-technician vacancy crisis leave motorists financially exposed and garages operationally overwhelmed.

Vision & Mission

Mission

Bridging the Information Gap in UK Automotive Aftercare

To bridge the information gap between drivers and workshops through a secure, AI-powered pre-diagnostic infrastructure that standardises automotive health and optimises specialised repair routing across the United Kingdom.

Vision

Eliminate Technical Uncertainty in Vehicle Ownership

To eliminate technical uncertainty in vehicle ownership, making the transition to complex and electric mobility effortless and transparent for all 41.9 million UK road users.

Core Values

What Drives The Auto Triage

Innovation

Continuously improving our PBUCE and RORLE engines to track evolving UK vehicle complexity, EV transition dynamics, and ADAS proliferation.

Transparency

Confidence-Based Cost Banding and urgency scoring that gives every motorist the financial clarity the 76% who struggle with unexpected bills deserve.

Trust

Privacy-by-Design architecture and DVSA API integration that establish The Auto Triage as the definitive trust layer for the UK's digital car parc.

Precision

Sub-2-second acoustic and visual fault inference with 91%+ classification accuracy engineering-grade rigour applied to consumer-grade accessibility.

Partnership

Empowering the UK's 40,000+ independent garages with the intelligence they need to compete in an increasingly complex electric and hybrid vehicle market.

Sustainability

Guiding repairs to Carbon-Smart pathways, reducing the environmental waste of misdiagnoses, unnecessary write-offs, and premature vehicle disposal.

Founding Team

Meet the Founders

MK

Mandar Kasture

Founder & Technical Lead

Mandar holds a Post Graduate Diploma in Automotive Engineering from Cranfield University and brings hands-on experience as Production Operator at Purem by Eberspächer and former Quality Inspector at BMW Mini. He directs the PBUCE diagnostic logic, MCWTL translation layer, and oversees EV battery health and structural fault inference R&D.

PGDip Automotive Engineering Cranfield University BMW Mini · Quality Assurance EV & Structural R&D

RP

Rohit Patil

Co-Founder & Operations Lead

Rohit is an operations and supply chain specialist with a Postgraduate Diploma in International Business Management from Oxford Brookes University. Drawing on his management experience at Marks & Spencer, he leads the RSIME routing engine, garage partnership framework, and the customer acquisition strategy ensuring FCA Consumer Duty compliance.

PGDip International Business Oxford Brookes University Marks & Spencer · Operations Supply Chain & BD

Exceptional Founder-Market Fit

Built by Engineers Who Understand the Garage Floor

Mandar spent years in BMW Mini quality assurance and automotive manufacturing. Rohit has scaled complex operational logistics at enterprise level. Unlike AI-first founders who retrofit automotive knowledge, this team built the diagnostic logic first ensuring every output is mechanically valid and commercially deployable.

Validated Prototype Achievements

✓ 91% fault classification accuracy across powertrain and braking fault classes

✓ 35% reduction in workshop diagnostic intake time across Oxford pilot garages

✓ 88% precision isolating mechanical anomalies from background road noise

✓ Sub-1.8s average inference latency on standard consumer smartphones

✓ 99.9% operational uptime with dedicated failover architecture in pilot

The Full Platform

The UK's Pre-Diagnostic Intelligence Engine

A unified, closed-loop AI platform that converts fragmented consumer evidence engine sounds, dashboard photos, driver descriptions into Technician-Ready diagnostic objects, routing every fault to the right workshop the first time.

Who We Serve

Built for Every Stakeholder in UK Automotive Aftercare.

Independent Garages

Technician-Ready case files that slash diagnostic intake time, eliminate no-fault-found events, and optimise high-value bay turnover for the UK's 40,000+ independent workshops.

Motor Insurers

Pre-repair certainty that reduces the UK's record £11.7 billion annual claims payout by preventing unnecessary total-loss write-offs through early diagnostic clarity.

Fleet & Leasing Operators

Minimise vehicle downtime through precise fault routing and predictive maintenance intelligence across entire fleets, reducing operational cost and driver disruption.

EV & Hybrid Specialists

Certified routing for high-voltage battery, ADAS calibration, and composite chassis faults ensuring complex electric repairs only reach qualified workshops.

Private Motorists

Confidence-Based Cost Banding and urgency scoring that empowers the 76% of UK drivers who struggle with unexpected repair bills and technical information asymmetry.

Garage Booking Platforms

API and SDK integration to embed Technician-Ready pre-diagnostic intelligence directly into existing booking marketplaces and insurance FNOL portals.

How It Works

From Oxford Pilot to National Automotive Trust Layer

Phase 01 · Year 1–2

Oxford Regional Pilot & Product Validation

The Oxford Regional Pilot deploys live with 15 partner garages and specialist EV repair centres, testing Technician-Ready case files and RSIME routing logic in real workshop environments. The PBUCE and RORLE engines are trained against live repair outcomes, achieving TRL 8 qualification within 12 months.

Early adopter targets include 70 institutional clients across motor insurance, fleet management, and independent garage sectors, anchored by operational links established through Oxford and Thames Valley garage networks.

Oxford pilot garage Auto Triage deployment

UK national automotive platform scale-up

Phase 02 · Year 3–4

National Rollout & Product Diversification

Scale to national coverage with specialised EV/Hybrid Battery Health triage and ADAS Calibration modules. API and SDK licensing integrates The Auto Triage with national insurance FNOL portals and garage-booking marketplaces, enabling plug-and-play diagnostic intelligence.

The proprietary RORLE outcome-linked dataset targets 500,000 verified UK vehicle failure modes, deepening the technical moat while commercial partnerships with the IGA and Innovate UK accelerate national outreach.

Phase 03 · Year 5+

Global Expansion & Research Leadership

Adapt the platform for European and North American vehicle parcs, targeting international fleet and insurance markets. A UK-based Automotive Intelligence Lab in collaboration with Cranfield University and Oxford Brookes pioneers predictive maintenance (RUL) models.

Full-scale UK adoption targets 2,000+ organisational partners. The platform's modular architecture enables international retargeting without retraining base diagnostic models, achieving widespread adoption across EU and North American aftercare markets.

Prototype Results

Proven in Live Operational Testing

88% Audio Precision

FFT acoustic fingerprinting isolates mechanical anomalies from background road and engine noise with 88% precision across diverse smartphone hardware.

91% Classification Accuracy

PBUCE correctly classifies common powertrain and braking faults in controlled conditions, maintaining processing latency under 1.8 seconds per triage event.

35% Faster Intake

Workshops using Technician-Ready case files reduce initial diagnostic intake time by an average of 35%, directly addressing the 23,000-technician vacancy bottleneck.

Market Analysis

A £288M+ Institutional TAM in a £100B UK Aftercare Market

The UK automotive aftercare market generates £7.7 billion in annual repair spending across 41.9 million road users with a perfect storm of 24.7% repair inflation, 23,000 technician vacancies, and the 2035 ZEV mandate creating urgent institutional demand for diagnostic intelligence.

UK Automotive Repair Pain Points (% of Motorists)

Based on UK aftercare sector research 2024–25

Auto Triage Capability Demand

Institutional Partner Survey Valuable/Very Valuable Ratings

The Auto Triage vs. Competitors

Capability Comparison (0–5 Scale)

Auto Triage Revenue Forecast

£ Millions, Year 1–5 Projected

Competitor Analysis

The Auto Triage vs. Existing Market Solutions

Capability	FixMyCar / BookMyGarage	Carly / FIXD (OBD Tools)	AVILOO (EV Only)	The Auto Triage
Pre-booking fault triage (no hardware)	✗	Requires dongle	✗	✓
FFT acoustic fault fingerprinting	✗	✗	✗	✓
EV/ADAS suitability-led routing	✗	✗	Battery only	✓
Closed-loop outcome learning (RORLE)	✗	✗	✗	✓
DVSA MOT History API integration	✗	✗	✗	✓
UK GDPR Privacy-by-Design Edge AI	✗	✗	✗	✓
Confidence-based cost banding	Price comparison only	✗	✗	✓

Pricing

SaaS Plans That Scale With Your Operation

From single-garage triage access to enterprise fleet and insurance API licensing tiered SaaS pricing built for every stakeholder in UK automotive aftercare.

Garage Tier

Independent Workshop

£79/mo

Core triage dashboard, Technician-Ready case file access, and DVSA MOT integration for single-site independent garages.

PBUCE pre-diagnostic triage access
Technician-Ready case file inbox
DVSA MOT History integration
Urgency scoring & safe-to-drive alerts

Frequently Asked Questions

What exactly is the "information gap" The Auto Triage solves?

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The information gap is the breakdown in communication between a non-technical driver and a specialist workshop. A driver describes "a weird noise" a technician needs a frequency-analysed acoustic signature and a probable fault family to prepare the right bay and parts. The Auto Triage bridges that gap in under two seconds, converting vague symptom descriptions into Technician-Ready diagnostic objects before the car leaves the driveway.

Do drivers or garages need any specialist hardware to use the platform?

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No. The Auto Triage is entirely hardware-free. Unlike OBD dongle tools (Carly, FIXD), our platform uses Fast Fourier Transform audio analysis and Convolutional Neural Network visual processing on a standard consumer smartphone. No additional sensors, devices, or physical installation are required.

How is The Auto Triage different from a booking marketplace like FixMyCar?

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Booking marketplaces focus on price comparison for the booking event they don't solve the diagnostic problem before booking occurs. The Auto Triage is a pre-transaction intelligence layer: it identifies what is wrong, how serious it is, what it should cost, and which specific workshop has the certified equipment to fix it all before a booking is ever made.

What results did the Oxford Regional Pilot achieve?

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The prototype achieved 91% correct fault classification for common powertrain and braking faults, 88% precision in isolating mechanical anomalies from background road noise, sub-1.8 second inference latency on standard smartphones, and a 35% average reduction in initial workshop diagnostic intake time across partner garages in the Oxford and Thames Valley region.

How does The Auto Triage handle data privacy for sensitive vehicle media?

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The platform uses a Privacy-by-Design Edge AI model where initial signal processing (audio FFT, visual CNN) is performed on the user's device, minimising transmission of raw sensitive media. All data in transit and at rest is encrypted with AES-256. The platform is UK GDPR and DPA 2018 compliant, with anonymisation of all vehicle identifiers (plates, VINs) used in RORLE model training.

How long does integration take for a garage management system?

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The Auto Triage is built with an API-first architecture. Direct integration with major Garage Management Systems (GMS) and the DVSA MOT History API is available via RESTful and WebSocket APIs. Once a configuration template is established for a GMS type, subsequent deployments typically activate within hours rather than weeks.

Get In Touch

Request a Demo of The Auto Triage

Let's Compress Your Diagnostic Uncertainty

Whether you're an independent garage, a motor insurer, or a fleet operator, our team will walk you through exactly how The Auto Triage integrates with your operation and eliminates pre-booking uncertainty.

Email theautotriageuk@outlook.com

Headquarters Oxford, United Kingdom

Founders Mandar Kasture & Rohit Patil

Compliance UK GDPR · DVSA-Aligned · FCA Consumer Duty